A Message from Merrimack Repertory Theatre about COVID-19
LOWELL OFFERING AND ERMA BOMBECK MOVE TO 2020-21 SEASON
We miss you. We sincerely hope you and your family are well and safe and making the best of these unprecedented days. For the first time in the history of MRT, we cannot come together to share our common stories. We feel the overwhelming loss of not being able to gather as a community, but we look forward to being with you again this fall.
Until the crisis ends, we must adjust our schedule to keep our patrons, artists, volunteers, and staff as safe as possible and to make it possible for all of us to meet again on the other side of this pandemic. We will move – not cancel – our scheduled productions of The Lowell Offering and Erma Bombeck: At Wit’s End to the 2020-21 Season. This virus will not stop the Mill Girls or Erma Bombeck.
For now, NO ACTION IS NEEDED. Our Box Office team will contact you to facilitate all changes.
Moments define people. Times like these make us more thankful than ever for you – our subscribers and donors; our phenomenal board; our hundreds of volunteers; and all the corporations, small businesses, and fellow non-profits that back MRT.
We face enormous financial challenges as a result of these cancellations, and we look to you, our loyal patrons, to support MRT. If you can, please consider a donation to MRT today.
A REQUEST and FURTHER BOX OFFICE INFORMATION
We will make every effort to remedy any situation, even if that means a refund. We do have a request: please consider donating the value of your tickets back to MRT, if the situation warrants. This will keep the organization resilient through these difficult days; we expect to lose more than $300,000 due to this pandemic. That’s a crippling number for a non-profit of our size. Working closely with our Board of Directors, we are making tough business decisions to keep MRT alive and ready to bring you live theatre in the fall.
Please note that we have only three representatives in the Box Office now, all working remotely, and they are working tirelessly to make these changes, which will happen in the most orderly way if you wait for them to contact you. For urgent matters, please feel free to email email@example.com.
Due to the COVID-19 outbreak, the MRT box office and administrative teams are working by remote for the next few weeks. We are here to help you through this difficult time. Thank you to all of you for supporting us through this period, and we pledge to make these changes as seamless and painless for you as possible.
Stay safe and well!
Box Office Phone and Email Hours: 11 a.m. to 5 p.m. Monday-Thursday
NOTE: Liberty Hall at Lowell Memorial Auditorium and our administrative offices are closed until further notice.
Subscriber Exchanges: The Box Office will reach out to you with instructions for exchanging to the new performances.
Patron Ticket Exchanges: You may exchange your individual tickets to either show for free. Please call or email the box office. The new dates and calendars are on each show’s webpage at MRT.ORG.
Donations: If you cannot attend a future performance, please consider donating your ticket to MRT. Less than 50% of our income is covered by ticket sales, and the postponement of these shows presents us with a difficult financial situation. Your donation will make a difference. Thank you.